Canyon Suites Policies


BOOKING

  • We have a (2) night minimum.
  • Must be 21 years old to book.
  • To confirm your booking, a credit card number is required with 50% down of stay. (the remaining will be charged on your arrival date)
  • You will receive a confirmation by email when your booking is completed. Please refer to Reservation Cancellation Policy.
  • If you have any questions or concerns about arriving or your stay, please call The Canyon Suites Manager at (435) 652-3300 or email [email protected]

RESERVATIONS/CANCELLATION POLICY

  • Cancellation within 48 hours of Reservation Check-in Date or non-arrivals:  100% of the firsts nights stay. (Per Room Reserved)
  • Early departures will not receive a refund.  Once you have checked-in, all sales are final. (Per Room Reserved)
  • Extended Stay rates are available. Call (435) 652-3300 for more information.

CHECKING-IN/OUT

  • Check-in is 3:00 pm / Check-out is 11:00 am. Please let us know in advance if you will be needing an early check-in or late check-out.
  • To check-in, please go straight to your room at the Canyon Suites, located at 1100 Tuacahn Drive Ivins UT.  There are no on-site check-in facilities.  The Canyon Suites at Tuacahn is a self-serve property.
  • Prior to your arrival date, we will send you an email with your room number and a code to use on the lockbox to retrieve you room key. Lockbox’s are located outside each apartment.

POLICIES DURING YOUR STAY

  • Canyon Suites at Tuacahn is a Smoking and Vaping FREE property.
  • You will not hold the Canyon Suites responsible for injury to persons or damage to personal property that may occur while using the facilities.
  • Un-returned room keys will result in a $50 charge.
  • You are responsible for missing or damaged property and will be charged upon checkout.
  • Pets by permission only in our pet friendly suites, and where you have paid a pet fee of $50. Registered service animals are allowed. Proof of registration required. Pets staying in a non-animal room will incur an additional $150 fine.
  • For anyone who does not abide by these guidelines, the Canyon Suites at Tuacahn reserves the right to terminate the stay.

HOUSEKEEPING/ CLEANING FEE

  • $50 Cleaning fee will be added for 1 and 2 bedroom suites. $75 for 3 and 4 bedroom suites.